What to do if the RedmiNote13Pro+ WeChat video call black screen

With the continuous advancement of technology, the development of the mobile phone industry has become extremely rapid. Major brands of mobile phones are constantly innovating and constantly improving their technical level and product strength. Among them, as a mobile phone that has attracted much attention recently, Redmi's newly released mobile phone can be said to be loved by consumers. So what should I do if the RedmiNote13Pro+ WeChat video call black screen?

What should I do if RedmiNote13Pro+ WeChat video call black screen? Redmi RedmiNote13Pro+ WeChat video call black screen how to solve

We need to check some basic issues. First, make sure that both your phone and WeChat app are updated to the latest version. Then, check if your network connection is stable. WeChat video calls are very sensitive to a good network connection, so it is very important to make sure that you have a good network connection.

If there is no issue with your network connection, then the problem could be caused by some settings or app conflicts on the device itself. First, try restarting your phone. Sometimes, a simple reboot can solve many problems.

If the problem persists, you can try to clean up the cache data of the WeChat app. Open Settings, find App Manager, and then find the WeChat app. Click to go to the app information page, select the "Storage" option and click "Clear Cache". This step will clear the cache data of the WeChat app and may fix some app-related issues.

You can also try uninstalling and reinstalling the WeChat app. Sometimes, reinstalling an app can fix the problem with the app itself. Please note that before uninstalling the WeChat app, make sure you have backed up all your important chats and files to avoid data loss.

If you have tried the above solutions and the problem persists, then it could be due to a bug or a hardware issue with your operating system. In this case, it is recommended that you contact Redmi customer service for professional help and support.

The above is the solution to the RedmiNote13Pro+ WeChat video call black screen, I believe you have also solved this troublesome problem. If you have any other questions about your Redmi phone, you can also visit us often, and we will give you the perfect answer.