The Dell laptop boot screen is not lit and the keyboard is lit

time：2025-05-22 15:01:41 Gadget Insights

The Dell laptop screen is not lit and the keyboard is lit

There are several possible reasons for the problem of the Dell laptop screen not lighting up but the keyboard lighting up:

1. The computer is in sleep mode: Press the power on button or the spacebar on the keyboard once to wake up the computer.

2. System bug causes feign death or freeze: force shutdown, and press F8 to enter advanced boot mode after restarting, and select the "Last correct configuration" option to enter the system.

3. Power adapter or battery failure: Check if the power adapter is powered on, and use a multimeter to measure whether its output reaches the rated value. Also check if the battery is depleted.

4. Poor contact of the monitor cables: Check whether the monitor cables are well connected.

5. Poor contact between the graphics card and memory: Try to remove the graphics card and memory module, wipe the metal contacts with an eraser, and then plug them back in.

6. Faulty display: It may be that the display is faulty and needs to be checked.

7. Idle for a long time without turning on: Press and hold the power button for more than 5 seconds, close the laptop screen after the power light goes out, charge the laptop with the original charger for more than 2 hours, then remove the charger and turn it back on.

If none of the above solutions solve the problem, it is recommended to contact the Dell Professional Technical Support Center for further assistance. Before making any hardware changes, make sure that you have turned off your computer and disconnected it from the power supply, and that you have some knowledge and skills in computer repair.

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